Terms of Service

Effective Date: October 26, 2025

1. Who We Are

ZenWalk (“App”, “we”, “us”, “our”) is operated by Amzu Information Technology Ltd (Company No. 08516330), registered in England and Wales. Your use of the App is also subject to our Privacy Policy and our Data Deletion page.

2. Acceptance of Terms

By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

3. Eligibility

You must be 17 years of age or older to use the App. If you are under 18, you must have parental/guardian consent.

4. Health & Safety Disclaimer (Important)

ZenWalk is not a medical device and does not provide medical advice. Always consult a qualified healthcare professional before beginning any exercise programme, especially if you have a medical condition, are pregnant, or have concerns.

• You participate in physical activity at your own risk and are responsible for your own safety.
• Stop immediately if you experience pain, dizziness, shortness of breath, or discomfort.
• Do not use the App while driving or in situations requiring attention.

5. No Medical Emergencies

The App must not be used for medical emergencies. If you believe you are experiencing an emergency or a serious health issue, call your local emergency number immediately: 999 (UK), 911 (USA), or 112 (EU and many other countries).

6. Licence to Use

We grant you a limited, revocable, non-exclusive, non-transferable licence to install and use the App for personal, non-commercial purposes in accordance with these Terms. We reserve all rights not expressly granted.

7. Acceptable Use

• Do not use the App for unlawful, harmful, or abusive purposes.
• Do not reverse engineer, decompile, or circumvent security/technical measures except to the extent permitted by law.
• Do not introduce malware, attempt unauthorised access, or interfere with the App’s operation or users.

8. Subscriptions, Free Trial & Payments

8.1 Auto-Renewable Subscriptions

ZenWalk offers the following auto-renewable subscription options:

• Monthly Premium - Automatically renews every month
• Yearly Premium - Automatically renews every year

8.2 Subscription Features

Premium subscriptions include:

• Unlimited workout tracking
• Advanced analytics and insights
• Apple Health integration
• Smart workout reminders
• Live Activity widgets
• Family Sharing (up to 5 family members)

8.3 Pricing

8.4 Payment and Renewal

• Payment will be charged to your Apple ID account at confirmation of purchase.
• Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period.
• You can manage subscriptions and turn off auto-renewal in your Apple ID Account Settings after purchase.
• Any unused portion of a free trial period will be forfeited when you purchase a subscription.

8.5 Cancellation

• You may cancel your subscription at any time through your Apple ID Account Settings.
• Cancellation takes effect at the end of the current billing period.
• No refunds are provided for partial subscription periods.
• Uninstalling the App does not cancel a subscription.
• Refunds for subscription purchases are handled by Apple under its refund policy.

8.6 Free Trial

• New subscribers may be eligible for a free trial period (if offered).
• You will be charged when the free trial ends unless you cancel at least 24 hours before the trial ends.
• Trial eligibility is determined by Apple and may be limited to one trial per Apple ID.
• Free trial offers may vary and are subject to change.

9. Privacy & Health Data

We process height, weight, and age (number, not date of birth) as described in the Privacy Policy. Health data is processed only with your consent. You can delete your data through the app or via the Data Deletion page.

10. Warranties & Liability

To the fullest extent permitted by law, the App is provided “as is.” We make no guarantees of uninterrupted or error-free operation.

• We are not liable for indirect or consequential losses (including data or profit loss).
• Our total liability shall not exceed £50 or what you paid in the past 12 months.
• Nothing limits liability for fraud or personal injury caused by negligence.

11. Apple App Store EULA Rider

• These Terms are between you and Amzu Information Technology Ltd, not Apple.
• Apple has no obligation to maintain or support the App.
• We are responsible for product warranties and claims, not Apple.
• If the App infringes IP rights, we (not Apple) handle that claim.
• Apple and its subsidiaries are third-party beneficiaries of these Terms.
• On your acceptance of these Terms, Apple gains the right to enforce them as a beneficiary.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

Company: Amzu Information Technology Ltd
Legal: legal@zenwalk.fit
Support: support@zenwalk.fit